AI Receptionist

Your AI receptionist answers your phone and your website chat

It answers customers from your own facts, in your brand's voice, and puts them through to you when they need a person. Set it up from your website in minutes, keep your phone number, and read every chat and call in one inbox.

A receptionist smiling on the desk phone at a bright office desk
incoming call · +44 7700 900123Kora Coffee
  1. Hello, you've reached Kora Coffee. How can I help?
  2. Hi, are you open on Mondays?
  3. We're closed on Mondays, but we're open Tuesday to Sunday from 8am to 4pm.
  4. How much is the Guji?
  5. The Guji single origin is fourteen pounds for 250 grams. Would you like to order some?
  6. Actually, I run a café. Can I talk to someone about wholesale?
  7. Of course, I'm putting you through to the team now.
  8. Put through to Nadia's mobile · transcript saved to the inbox

From your website to your first call

  1. 1
    Start from your website

    Give us your website and we read it: your name, what you do, your hours, prices and the questions customers ask. Check it, change anything, save.

  2. 2
    Get a number, or keep yours

    Pick a local UK, US or Canadian number, or forward your existing number to it. Choose a voice and who to ring when a caller needs a person.

  3. 3
    Add it to your website

    Paste one line of code and the same receptionist answers your website chat, in your colours.

  4. 4
    Read every conversation

    Chats and calls land in one inbox, with the ones that need you first and a summary of what the customer wants.

One receptionist for your phone and your website

Answers from your facts
It answers from what you've given it: opening hours, prices, delivery, policies, how to book. When it doesn't know, it says so and brings you in instead of guessing.
Puts callers through to you
When a caller asks for a person, is upset, or asks something on your list (refunds, wholesale), it says it's putting them through and rings your phone. If nobody answers, they leave a voicemail. With no phone to ring, it takes a message and emails it to you.
Books appointments
Tell it what customers can book, how long each takes and your hours. It offers only times that are free, books the one the customer picks, and emails you both the details.
Sounds like a person on the phone
Short spoken answers, prices and times said the way people say them, one question at a time. It stops talking when the caller talks, and says goodbye before it hangs up.
Your brand, everywhere
It uses your brand's name, tone and facts on the phone and in the chat, the same ones your emails, posts and videos are written from.
One inbox for chats and calls
Every conversation is saved with a transcript. Reply to a chat yourself, take it over from the receptionist, or hand it back.

Keep your number

Your customers already know your number. Turn on call forwarding with your phone provider and send those calls to your StartupAid number: the receptionist answers, and nothing changes for the people calling you.

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AI Receptionist FAQ

Yes. Get a StartupAid number, then turn on call forwarding with your current phone provider so calls to your existing number ring through to it. Your customers keep calling the number they know.

What you give it. Start from your website and we fill in your name, what you do and the facts customers ask about, then you check and edit them. It answers only from those, and brings you in when a question goes beyond them.

It hands the conversation to you. On a call it puts the caller through to your phone, or takes a message if you haven't set one. In the chat it tells the customer someone will reply, and you get an email with the reason and a link to the conversation.

Yes, on the phone and in the chat. You set what can be booked, how long each takes, your opening hours, and how many appointments can run at once. You see every booking in your dashboard and can cancel one there.

Local numbers in the UK, the US and Canada. UK rules ask the phone carrier to know who each number is for, so UK numbers need your business verified first, which usually takes one to three working days.

On your website chat it replies in the customer's language. On the phone it answers in English for now.

Plans start at $19 a month for a phone number, 300 call minutes and 500 chat conversations, and you can see them all on the pricing page. You can try the receptionist free for 14 days on your website chat first. Phone numbers come with a plan, because each one is a real line we rent for you. AI replies and minutes beyond your plan use AI credits.

The other products on the same account

They share one API key, one dashboard and one event stream, so adding one later doesn't mean another vendor or another integration.

Try it free for 14 days.

Create an account, give us your website, and your receptionist is answering your website chat in minutes. Subscribe when you're ready for a phone number.

Start your free trialTalk to us

No credit card for the trial · plans with a phone number from $19 a month